A Smart, AI-Powered ERP Software to Enhance Guest Experiences and Optimize Hotel Operations

Velosi ERP® is the digital backbone for operational excellence. Whether you manage a single boutique hotel or a global hospitality chain, VAIL-ERP® gives you the agility, insight, and automation you need to deliver memorable experiences, optimize daily operations, and scale confidently.

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Velosi ERP® for Hospitality is Custom-Built for the Dynamic Needs of Hotels, Resorts, and hospitality chains.

Looking for seamless guest service, real-time operational control, and intelligent cost management? Velosi ERP® eliminates the traditional business management struggles. Velosi ERP® for Hospitality is an advanced, intelligent ERP software solution built specifically for hotels, resorts, restaurants, and hospitality management groups. It connects operations from the front office and finance to procurement, HR, inventory, and service workflows into a centralized, integrated platform that helps your teams deliver exceptional experiences and sustainable profitability.

Lead smarter hospitality operations with Sara AI Voice Assistant and Sara Bot to accelerate modern hospitality. With Velosi ERP®, powered by Sara AI Voice Assistant and Sara Bot, managers and staff can automate daily operations from approving purchase orders and checking room inventory to retrieving guest billing reports or monitoring department KPIs, all with effortless navigation through intelligent automation.

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Velosi ERP® Modules for Hospitality Industry Operations

Customer Relationship Management (CRM) Software

Track all relevant data, guest history, loyalty programs, feedback, bookings, and follow-ups. With Velosi CRM, personalize guest journeys from check-in to post-stay engagement.

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Finance & Accounting Management Software

Through a systematic ERP management software, manage room revenue, restaurant billing, vendor payments, taxes, multi-property financial reporting, and profit/loss tracking with complete transparency.

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Point of Sale (POS) Software

Velosi POS enables you to effortlessly run hotel restaurants, cafés, lounges, and spa services through a real-time POS system integrated with inventory and billing.

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Procurement Management Software

Streamline food & beverage (F&B) sourcing, room supply purchasing, vendor comparison, and automated purchase approvals across properties.

Cost, Time & Resource (CTR) Management Software

Velosi CTR assists in tracking resource usage and time allocation per department, kitchen, housekeeping, maintenance, or events for innovative budget management.

Human Resource Management Software (HRMS)

Manage all human resource management data, employee records, shifts, training, payroll, and compliance across hotel departments and service teams effortlessly with Velosi HRMS.

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Sales Management Software

Monitor bookings, group reservations, MICE (Meetings, Incentives, Conferences, and Exhibitions) sales, corporate accounts, and seasonal campaigns with Velosi’s advanced enterprise resource management software.

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Inventory Management Software

Efficiently track stock levels of all sorts of consumables, from minibar items, kitchen ingredients, cleaning supplies, linens, and maintenance tools.

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Asset Tagging & Tracking Software (ATTS)

Velsoi ATTS helps track high-value assets like AV equipment, laundry machines, service vehicles, and in-room devices to minimize loss and theft.

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Warehouse Management Software

Efficiently manage back-of-house storage and hotel-wide logistics, including receiving, internal stock transfers, and reorder planning with advanced automation tools.

Document Management Software

Secure your documents! manage SOPs, vendor contracts, health & safety checklists, training materials, and guest consent documents all at once through an advanced integrated software solution.

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Online Reporting Portal (ORP) Software

Access the dynamic dashboards and report accuracy with Velosi ORP on occupancy, cost-per-room, guest satisfaction metrics, revenue streams, and expense trends all in a centralized system.

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Workflow Management Software

With Velosi Flow automate interdepartmental tasks like cleaning schedules, guest requests, room inspections, and stock replenishments for predefined and organized workflows.

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Feedback Management Software

Respond instantly. With Velosi Feedback management software, identify and analyze guest feedback in real time from check-out forms, digital surveys, or service touchpoints to improve overall customer satisfaction and retention.

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Food & Beverage Management Software (Velosi F&BS)

Velosi F&BS connects recipe costing to current purchase prices, updating recipe cost percentages automatically when ingredient prices change. With live kitchen dashboards and seamless POS-to-inventory integration, Velosi ERP® eliminates stock gaps.

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Housekeeping Scheduler Software

Velosi Housekeeping Scheduler manages the full daily housekeeping operation from room assignment generation against the arrival and departure schedule through real-time status updates and supervisor inspection workflows.

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Feedback Management Software

Respond instantly. With Velosi Feedback management software, identify and analyze guest feedback in real time from check-out forms, digital surveys, or service touchpoints to improve overall customer satisfaction and retention.

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Banquet & Event Booking Software

Velosi Banquet & Event Booking Software manages the full event sales and delivery process from first inquiry through confirmed booking, function sheet distribution, catering production, staffing allocation, billing, and final settlement connected to food and beverage, accommodation, HR, and finance within the Velosi ERP® platform.

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Key Benefits of Velosi ERP® in the Hospitality Sector

Centralized Control Across All Hospitality Operations

Unify front desk, finance, HR, procurement, reservations, guest services, inventory, and POS systems into a centralized integrated ERP. VAIL-ERP® ensures property-wide visibility, consistency, and streamlined performance.

Optimized Inventory, Asset & Service Readiness

Monitor housekeeping supplies, restaurant inventory, kitchen stock, linens, toiletries, and fixed assets in real-time. With VAIL-ERP® functional capabilities, avoid overstocking, reduce spoilage, and ensure 24/7 guest readiness.

AI-Driven Insights for Operational Excellence

With advanced AI analytics, gain real-time access to dynamic dashboards in occupancy, revenue per available room (RevPAR), cost per cover, staff productivity, and inventory turnover. Utilize AI analytics to enhance strategic planning, reduce waste, and maximize profit margins.

Intelligent Workflow Automation with Sara AI Voice Assistant & Sara Bot

Utilize Sara AI voice assistant and live chat bot integration to automate daily tasks such as purchase approvals, guest feedback processing, room readiness checks, and maintenance scheduling. Eliminate manual effort and deliver faster, smarter hospitality services.

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Insights

Case Studies

  • SAP Functional Location Restructuring

    ADNOC LNG

    UAE

    2019