ISO 9001 (Quality Management System)
ISO 9001 is entitled as the international standard that designates provision for a quality management system (QMS). It is published in 1987 by the International Organization for Standardization (ISO), a worldwide agency that includes the national standards bodies of over 160 countries in the world.
2015 is the most prestigious standard in the ISO 9001 series and the only standard in the series to which businesses can certify the value of their management system.
ISO 9001 designates provisions for a quality management system when a corporation:
Requires to showcase its capability to constantly offer products and services that meet customer and applicable statutory and regulatory requirements.
Intends to improve customer satisfaction by effectively applying system, comprising processes for enhancing the system and the affirmation of compliance with customer and applicable statutory as well as regulatory concerns.