Empowering Operational Agility for the Service Sector with VAIL-ERP®
The AI-based enterprise resource planning system VAIL-ERP® provides structured functionality for service industry operations. From maintenance and facility management to professional services and after-sales support, all service industries demand real-time visibility and effective operations control. The growing pressure of consistent quality, distribution, cost management, and customer satisfaction relies on fragmented tools or manual coordination, often leading to delayed service delivery, inaccurate billing, and poor resource utilization.
VAIL-ERP® is ready to overcome the traditional discrepancies. It streamlines operations, enhances response time, and emphasizes service quality across the industry.
The integration of SARA AI voice assistant and Sara Bot digitizes every function, such as sales, project delivery, HR, inventory, procurement, and finance. VAIL-ERP® automates complex workflows, minimizes errors, and enhances customer satisfaction across every service interaction.
Request a Demo
Explore dynamic VAIL-ERP® Modules That Lead to Efficiency in the Service Industry
Customer Relationship Management (CRM) System
Efficiently manage leads, client interactions, service inquiries, and follow-ups in a centralized dashboard. VAIL-CRM strengthens customer relationships and boosts engagement with actionable insights across the service industry.
Learn more →Finance & Accounting Management System
VAIL- Finance & Accounting ERP® provides full control over revenue and expenses with automated billing, accounts payable/receivable, taxation, and transparent reporting for financial compliance.
Learn more →Procurement Management System
Automate purchase requisitions, supplier evaluation, and cost control. The custom-built procurement management module of VAIL-ERP® enhances vendor collaboration while ensuring time efficiency.
Learn more →Project Management System
Efficiently plan, assign, and monitor service projects across diverse teams. This module enables you to track deliverables, milestones, and service-level compliance, ensuring on-time and within-budget execution.
Learn more →Cost, Time & Resource (CTR) Management System
With VAIL-CTR software, manage budgets, track time spent on each service job, and optimize manpower and material allocation for better planning and cost efficiency.
Learn more →Human Resource Management System (HRMS)
Ensure streamlined recruitment, employee records, leave management, attendance, payroll, and performance tracking with a centralized workforce management system. VAIL-HRMS optimizes resource allocation.
Sales Management System
Track quotations, service orders, and conversions in real-time. VAIL - Sales management system integrates with inventory and finance for seamless order-to-cash workflows.
Learn more →Inventory Management System
Monitor stock levels in real time. Prevent shortages or overstocking with automated batch tracking and expiry alerts through a centralized automated software solution.
Learn more →Asset Tagging & Tracking System (ATTS)
Ensure traceability and accountability of equipment and service tools through barcode and RFID-enabled tracking. Reduce theft, misplacement, and downtime.
Learn more →Quality Management System
Establish service quality benchmarks through automated audits, corrective action tracking, and compliance checklists to uphold client satisfaction and operational standards.
Document Management System
Efficiently manage secure service contracts, client documentation, SOPs, and compliance records in a centralized digital management system with access controls and version tracking.
Learn more →Online Reporting Portal (ORP) System
Access real-time dashboards and customizable reports on project progress, team performance, profitability, and customer satisfaction. Experience real-time strategic decisions with VAIL-ORP.
Learn more →Workflow Management System
Automate repetitive processes like service request approvals, purchase orders, and job scheduling to eliminate manual errors and accelerate operations with optimized workflows.
Learn more →Feedback Management System
With the VAIL-Feedback Management system, experience real-time automated customer feedback by addressing concerns and enhancing service quality. Through a strategic, flexible approach, build stronger relationships with customers/clients.
Learn more →Key Benefits of Using Velosi’s Custom-Built VAIL-ERP® for the Service Industry
Centralized Operations through Integrated Modules
Unify all core service operations, CRM, procurement, HR, finance, sales, and inventory into a centralized system. With VAIL-CRM, eliminate fragmented data and develop seamless collaboration.
Accurate Inventory and Supply Chain Optimization
Efficiently track inventory across multiple service centers with real-time data, automated reordering, and supplier performance monitoring. Reduce inventory discrepancies and ensure optimized supplier functions.
Enhanced Decision Making with AI-Powered Real-Time Data Insights
Explore AI-powered dynamic dashboards with customized reports to monitor service KPIs, workforce efficiency, project costs, and resource utilization for instant, informed, and strategic decisions.
Intelligent Automation with SARA AI Voice Assistant and SARA Bot
Enable voice commands and experience live SARA Bot assistance for real-time reporting, data access, task management, and approvals. Optimize functions, accuracy, and agility across service workflows.
