Management of Cost Quality Training

Management of Cost Quality Training
  • Online (Microsoft Teams)
  • +971 562069465
  • info@velosiaims.com
  • The Management of Cost of Quality (CoQ) Training Course provides participants with a deep understanding of quality-related costs and how to manage them effectively. This course explains how poor-quality affects business profitability and equips employees with tools to measure, analyze, and reduce quality costs. By implementing CoQ strategies, organizations can improve efficiency, enhance customer satisfaction, and boost overall financial performance.

  • By the end of this course, participants should be able to:

    • Understand the concept and importance of Cost of Quality (CoQ)
    • Learn how to identify, measure, and analyze CoQ
    • Recognize the impact of poor quality on business performance
    • Develop strategies to reduce CoQ and improve profitability
    • Align CoQ management with continuous improvement initiatives
  • Training will be conducted via Microsoft Team Meeting. Meeting invites will be shared one day before the first day of training. 

    Face-to-face training is available as per request.

  • 01 day of training from 09:00 AM to 03:00 PM GST (UAE Time)

    • Presentation Slides
    • Study References
  • Upon successful completion of training, participants will receive a "Management of Cost Quality" course completion certificate.

  • This course is appropriate for a wide range of professionals but not limited to:

    • Quality Managers
    • Production & Operations Managers
    • Finance & Cost Control Teams
    • Continuous Improvement Teams
    • All employees involved in quality initiatives
  • Group Discount (same company only)

    • 15% Discount for groups of 5 or more
    • 10% Discount for groups of 3-4

    Bundle Discount

    • Sign up for 2 courses and get an extra 10% off
    • Sign up for 3 courses and get an extra 15% off
how can we help you?

Contact us at the Velosi office nearest to you or submit a business inquiry online.

Fees + VAT as applicable

Tax Registration Number: 100442245500003

(including coffee breaks and a buffet lunch daily)

Course Outline

  • Introduction to Cost of Quality

    • Definition of CoQ
    • The Four Categories of CoQ:
      • Prevention Costs – Training, process improvements, quality planning
      • Appraisal Costs – Inspection, testing, and audits
      • Internal Failure Costs – Rework, scrap, delays
      • External Failure Costs – Warranty claims, returns, customer dissatisfaction
  • Measuring and Analyzing CoQ

    • How to collect and categorize CoQ data
    • Tools for CoQ analysis:
      • Pareto Analysis
      • Fishbone Diagram (Ishikawa)
      • Cost-Benefit Analysis
    • Understanding and Identifying the Hidden Costs of Poor Quality
  • Strategies to Reduce CoQ

    • Implementing Quality Management Systems (QMS)
    • Risk-based thinking in quality management
    • Lean and Six Sigma principles for CoQ reduction
    • Role of leadership in driving quality improvements
  •  Implementing a Cost of Quality Framework

    • Setting up a CoQ tracking system
    • Linking CoQ with continuous improvement initiatives
    • How to communicate CoQ insights to management and employees
    • Action Plan: Steps to improve CoQ in your organization

Past Trainings

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Completed Training
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