VAIL-ERP® for Hospitality is Custom-Built for the Dynamic Needs of Hotels, Resorts, and Hospitality Chains
Looking for seamless guest service, real-time operational control, and intelligent cost management? VAIL-ERP® eliminates the traditional business management struggles. VAIL-ERP® for Hospitality is an advanced, intelligent ERP software solution built specifically for hotels, resorts, restaurants, and hospitality management groups. It connects operations from front office and finance to procurement, HR, inventory, and service workflows into a centralized, integrated platform that helps your teams deliver exceptional experiences and sustainable profitability.
Lead smarter hospitality operations with Sara AI Voice Assistant and Sara Bot to accelerate modern hospitality. With VAIL-ERP®, powered by Sara AI Voice Assistant and Sara Bot, managers and staff can automate daily operations from approving purchase orders and checking room inventory to retrieving guest billing reports or monitoring department KPIs, all with effortless navigation through intelligent automation.
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VAIL-ERP® Modules for Hospitality Industry Operations
Customer Relationship Management (CRM) System
Track all relevant data, guest history, loyalty programs, feedback, bookings, and follow-ups. With VAIL-CRM, personalize guest journeys from check-in to post-stay engagement.
Learn more →Finance & Accounting Management System
Through a systematic ERP management system, manage room revenue, restaurant billing, vendor payments, taxes, multi-property financial reporting, and profit/loss tracking with complete transparency.
Learn more →Point of Sale (POS) System
VAIL-POS enables you to effortlessly run hotel restaurants, cafés, lounges, and spa services through a real-time POS system integrated with inventory and billing.
Learn more →Procurement Management System
Streamline food & beverage (F&B) sourcing, room supply purchasing, vendor comparison, and automated purchase approvals across properties.
Cost, Time & Resource (CTR) Management System
VAIL-CTR assists in tracking resource usage and time allocation per department, kitchen, housekeeping, maintenance, or events for innovative budget management.
Human Resource Management System (HRMS)
Manage all human resource management data, employee records, shifts, training, payroll, and compliance across hotel departments and service teams effortlessly with VAIL-HRMS.
Sales Management System
Monitor bookings, group reservations, MICE (Meetings, Incentives, Conferences, and Exhibitions) sales, corporate accounts, and seasonal campaigns with Velosi’s advanced enterprise resource management software.
Learn more →Inventory Management System
Efficiently track stock levels of all sorts of consumables, from minibar items, kitchen ingredients, cleaning supplies, linens, and maintenance tools.
Learn more →Asset Tagging & Tracking System (ATTS)
VAIL-ATTS helps track high-value assets like AV equipment, laundry machines, service vehicles, and in-room devices to minimize loss and theft.
Learn more →Warehouse Management System
Efficiently manage back-of-house storage and hotel-wide logistics, including receiving, internal stock transfers, and reorder planning with advanced automation tools.
Document Management System
Secure your documents! manage SOPs, vendor contracts, health & safety checklists, training materials, and guest consent documents all at once through an advanced integrated software solution.
Learn more →Online Reporting Portal (ORP) System
Access the dynamic dashboards and report accuracy with VAIL-ORP on occupancy, cost-per-room, guest satisfaction metrics, revenue streams, and expense trend all in a centralized system.
Learn more →Workflow Management System
With VAIL-Flow automate interdepartmental tasks like cleaning schedules, guest requests, room inspections, and stock replenishments for predefined and organized workflows.
Learn more →Feedback Management System
Respond instantly. With VAI-Feedback management system identify and analyze guest feedback in real time from check-out forms, digital surveys, or service touchpoints to improve overall customer satisfaction and retention.
Learn more →Key Benefits of VAIL-ERP® in the Hospitality Sector
Centralized Control Across All Hospitality Operations
Unify front desk, finance, HR, procurement, reservations, guest services, inventory, and POS systems into a centralized integrated ERP. VAIL-ERP® ensures property-wide visibility, consistency, and streamlined performance.
Optimized Inventory, Asset & Service Readiness
Monitor housekeeping supplies, restaurant inventory, kitchen stock, linens, toiletries, and fixed assets in real-time. With VAIL-ERP® functional capabilities, avoid overstocking, reduce spoilage, and ensure 24/7 guest readiness.
AI-Driven Insights for Operational Excellence
With advanced AI analytics, gain real-time access to dynamic dashboards in occupancy, revenue per available room (RevPAR), cost per cover, staff productivity, and inventory turnover. Utilize AI analytics to enhance strategic planning, reduce waste, and maximize profit margins.
Intelligent Workflow Automation with Sara AI Voice Assistant & Sara Bot
Utilize Sara AI voice assistant and live chat bot integration to automate daily tasks such as purchase approvals, guest feedback processing, room readiness checks, and maintenance scheduling. Eliminate manual effort and deliver faster, smarter hospitality services.
