Contact us at the Velosi office nearest to you or submit a business inquiry online.
The strength of our approach comes from offering a multiregional service while meeting local needs. Velosi achieves this because we operate in selected world’s major established and emerging markets.
Velosi is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in!
Job Responsibilities
- Evaluate and analyze customer complaints via app forms and call center interactions.
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Closely coordinate with PSO Ta’aluq Service (call center) in Head Office.
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Take immediate and most optimal action to resolve customer’s issue, if required, visit customer premises during the delivery round to ensure customer satisfaction.
- Record and organize complaint details promptly for effective resolution.
- Communicate with customers for additional information and progress updates.
- Collaborate with departments to investigate and address root causes of complaints.
- Maintain a comprehensive database for tracking resolutions and identifying trends.
Conditions
- Recent Graduates
- Minimum Experience: 2-3 Years
- Job Hours: 8 am to 8 Pm (12 Hours)
- Must have a smartphone and internet access.
- Must have their own transportation.
- Only applicants from KPK and Gilgit Baltistan should apply.
